KLiC Retail Management

Categories: Retail
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About Course

  • Retail industry in India is undoubtingly one of the fastest growing retail industry in the world. The retail industry includes shopping centers to malls to huge complexes with shopping, entertainment and food all under one roof.
  • It is because of this combination that the retail industry is expanding into many new hypermarkets, supermarkets, departmental stores. This course also gives experiences of Augmented Reality (AR) and Virtual Reality (VR) applications in Retail sector, which is a next step in future of retail all over the world.

Learn from the comfort of your home at your pace using a smartphone.

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What Will You Learn?

  • The upcoming trends in the retail business
  • The structure of old and new retail market business
  • Various oppurtunities in retail sector
  • Various Government policies to support your business
  • Taking your existing retail business ahead with online retailing

Course Content

Introduction to Retail

Key terminologies used in Retail

Types of Retail Outlets

Financial Aspects

Legal Aspects

Retail Mechanism

Consumer Behaviour and Expectation

Communication in Retail

Handling Difficult Customer

Category Management

Pricing in Retail

Store Operations

Retail Merchandising

Retail Marketing

Multi-channel Retailing

Challenges in Retail

Factors to consider before buying a franchise

Hiring & Managing of Human Resource

Customer Retention

Technologies in Retail

Trends in Retail

Case Studies